Items related to Good Services: How to Design Services that Work
Synopsis
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't.
A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
"synopsis" may belong to another edition of this title.
About the Author
Lou Downe is Director of Design for the UK Government and was voted one of the UK's top 50 Creative Leaders by Creative Review in 2016, and one of the world's 100 most influential people in Digital Government by Apolitical in 2018.
"About this title" may belong to another edition of this title.
Search results for Good Services: How to Design Services that Work
Stock Image
Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
Used
paperback
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_469266639
Stock Image
Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
Used
Softcover
Seller: Bookoutlet1, Easley, SC, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Great shape! Has a publisher remainder mark. paperback Used - Very Good 2020. Seller Inventory # YD-069147
Seller Image
Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
Used
Softcover
Seller: Greenworld Books, Arlington, TX, U.S.A.
Seller rating 5 out of 5 stars
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Seller Inventory # GWV.9063695438.VG
Seller Image
Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
Used
Softcover
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. Seller Inventory # OTV.9063695438.G
Seller Image
Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
Used
Softcover
Seller: Zoom Books Company, Lynden, WA, U.S.A.
Seller rating 5 out of 5 stars
Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Seller Inventory # ZBV.9063695438.VG
Stock Image
Good Services: How to Design Services that Work
Published by
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
Used
paperback
Seller: HPB-Diamond, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_486963359
Stock Image
Good Services : Decoding the Mystery of What Makes a Good Service
ISBN 10: 9063695438
ISBN 13: 9789063695439
New
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. Seller Inventory # 35925490-n
Seller Image
Good Services: Decoding the Mystery of What Makes a Good Service (Paperback or Softback)
Published by
Bis Publishers 3/3/2020, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
New
Paperback or Softback
Seller: BargainBookStores, Grand Rapids, MI, U.S.A.
Seller rating 5 out of 5 stars
Paperback or Softback. Condition: New. Good Services: Decoding the Mystery of What Makes a Good Service. Book. Seller Inventory # BBS-9789063695439
Seller Image
Good Services
Seller: Rarewaves USA, HEBRON, KY, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: New. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. Seller Inventory # LU-9789063695439
Seller Image
Good Services : Decoding the Mystery of What Makes a Good Service
ISBN 10: 9063695438
ISBN 13: 9789063695439
Used
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition. Seller Inventory # 35925490