Creating the 21st Century Company: Knowledge Intensive, People Rich - Softcover

Tissen, Rene; Deprez, Frank Lekanne; Andriessen, Daniel

Softcover

ISBN 10: 9067899291 ISBN 13: 9789067899291

Publisher: Longman Pub Group, 1998

Synopsis

Up until now, most books on Knowledge Management have focused on ways to gather and manage the ever-growing information stream flooding businesses today. Value-Based Knowledge Management goes further by identifying the changes companies will need to make in order to thrive in the Knowledge Economy. Knowledge simply won't be enough, companies must gather and manage meaningful knowledge to create value for themselves, their customers and society. The victors in the "virtual" market "space" will have one thing in common: value-adding knowledge. The "triple value package" includes a visual book and two CD-ROMs. The book is filled with colorful graphics that come to life through straight talk between the authors. Additional sidebars give insight into Best Practices from benchmark companies that skillfully handle the challenges of the Knowledge Economy. The first CD-ROM, Value-Based Knowledge Management, is a stimulating animated tutorial or executive summary of the book. The second, The Value Enhancer is an assessment tool to let you be the judge of whether a company's knowledge practices facilitate or hamper its value-adding business performance. Value-Based Knowledge Management even glances into our economic future by discussing the advantages for gathering, processing, and implementing, knowledge that the new quantum company may bring. The Value-Based Knowledge Management approach is a practical application and offers a unique synthesis between Operational Knowledge Management (the focus of most KM books) and Strategic Knowledge Management which ensures that a company's knowledge reflects its strategy and objectives. Value-Based Knowledge Management is authored by members of the Amsterdam, Netherlands, Knowledge Management Unit of KPMG, the globally prominent accounting and consulting firm. Professor Dr. Ren Tissen, Daniel Andriessen and Frank Lekanne Deprez have collaborated to produce a book that can guide you through today's chaotic world in which economies supersede each other in rapid succession, where the Quantum Economy is poised to present new challenges, new opportunities.

About this title

From the Back Cover

Quotes about the Value-Based Knowledge Management package:

"Value-Based Knowledge Management is a very impressive volume that attempts (successfully) to summarize the state of our knowledge about knowledge management." Chun Wei, Professor, University of Toronto and author of: The Knowing Organization: How Organizations Use Information to Construct Meaning, Create Knowledge, and Make Decisions

"The three authors warn us about the current need for knowledge within organizations (the creation and distribution of it) will not automatically lead to success. This will only take place when knowledge becomes secondary to the value-creating abilities of the company." Jan Paul Groll, Chief Editor Holland Management Review, May 1998

Reviews

Taking the KM discussion a step further, the authors suggest that merely stockpiling knowledge is useless unless it adds value to employees, customers, and the organization as a whole. Their innovative approach is described in an extremely well-organized and well-presented volume, supplemented with two CD-ROMs that present the content in an interactive, multimedia format.
Copyright 1999 Reed Business Information, Inc.

Excerpt. © Reprinted by permission. All rights reserved.

Chapter 2 "How to use Value-Based Knowledge Management" How Companies Can Use Operational and Strategic Knowledge Management to become Value-Adding Knowledge Companies Pages 43 and 44

Creating a new and positive perspective through Value-Based Knowledge Management

Creating these abilities implies a new breed of organization - one that is effective and efficient in building knowledge and adding value to both company and individual professional. Yet this is not something which is only open to specific organizations - basically any organization can become a Value-Adding Knowledge Company. It does not take an enormous amount of effort, nor is it excessively complex. What it does require, however, is the willingness to make decisions which will enable people constantly to add value.

With all this in mind, management has to deal effectively with four basic questions:

1. How can we turn the knowledge we have into something which can add value to the markets in which we operate?
2. How can we generate meaningful knowledge, rather than simply flooding our organization with indiscriminate information?
3. How can we create a knowledge-supportive organization, in which everybody is convinced of the contribution knowledge can make to the success of the company?
4. How can we manage our people, who will increasingly become knowledge workers or professionals, motivating them to generate knowledge and share it with their peers on a structured basis?

It is in these four questions that are addressed by a new approach to the management of knowledge: Value-Based Knowledge Management. An approach that secures the value-adding power of your company's knowledge without building up knowledge for knowledge sake. Value-Based Knowledge Management is an integrated and harmonious approach that helps you design and implement:

1. Smart Strategies. These show you how to create and leverage knowledge that will deliver company value.
2. Smart Organizations: in which the key is to create organizations which are entirely process and team based.
3. Smart Professionals: offering the tools with which to shape the attitude and key competencies of professionals with the help of innovative motivation, appraisal, and reward systems.
4. Smart Knowledge: that shows how to develop knowledge which is fully focused and how to use the correct management processes to keep it visible.

Before we go deeper into these smart areas of Value-Based Knowledge Management, we would first like to take a look at why it's necessary. In other words, why do we need Value-Based Knowledge Management?

Edition details

• Publisher: Longman Pub Group
• Publication date: 1998
• Language: English
• ISBN 10: 9067899291
• ISBN 13: 9789067899291
• Binding: Paperback
• Number of pages: 255