ASL: A Framework For Application Management - Softcover

Van Der Pols, Remko

Softcover

ISBN 10: 9077212051 ISBN 13: 9789077212059

Publisher: Van Haren Pub, 2004

Synopsis

The Application Service Library IT is explained in this manual for managers, consultants, and service managers. The only public domain application management standard in the world, the ASL's best practices are covered as well as all the processes needed to provide a comprehensive application management service and create standard work processes, helping reduce costs and improve the quality of service.

About this title

About the Author

Remko van der Pols is the creator of the Application Services Library framework.

From the Back Cover

ASL, the Application Services Library, is currently the only public domain application management standard in the world. The ASL framework is based on best practices and includes all processes needed to provide a comprehensive application management service. It assists in creating standard work processes which help reduce costs and improve the quality of service. This book is aimed at managers, consultants, service managers and students in information technology. It explains what ASL is, how it can help and how it is done. It provides you with everything to get you started with ASL.

Edition details

• Publisher: Van Haren Pub
• Publication date: 2004
• Language: English
• ISBN 10: 9077212051
• ISBN 13: 9789077212059
• Binding: Paperback
• Edition number: 1
• Number of pages: 172