The Application Service Library IT is explained in this manual for managers, consultants, and service managers. The only public domain application management standard in the world, the ASL's best practices are covered as well as all the processes needed to provide a comprehensive application management service and create standard work processes, helping reduce costs and improve the quality of service.
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ASL, the Application Services Library, is currently the only public domain application management standard in the world. The ASL framework is based on best practices and includes all processes needed to provide a comprehensive application management service. It assists in creating standard work processes which help reduce costs and improve the quality of service. This book is aimed at managers, consultants, service managers and students in information technology. It explains what ASL is, how it can help and how it is done. It provides you with everything to get you started with ASL.
Remko van der Pols is the creator of the Application Services Library framework.
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