Items related to Project managing ITSM from hell: a guide to worst practices
Synopsis
A new spin on delivering IT infrastructure, this humorous look at the worst methods in IT sounds off against the limitations and small thinking that exists in IT departments today. Poking fun at the sacred cows and catch phrases used by nonthinking managers, including "project management," "risk management," "help desks," and "cost management," this humorous collection of quips provides definitions, abbreviations, and acronyms for the IT lingo most commonly used today.
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About the Author
Brian Johnson and Paul Wilkinson are experienced IT managers.
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Project managing ITSM from hell: a guide to worst practices
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ITSM, from hell!
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