Implementing Leading Standards for IT Management: A Guide to Understanding and Selecting Standards, Getronics - Softcover

Van Haren

9789077212868: Implementing Leading Standards for IT Management: A Guide to Understanding and Selecting Standards, Getronics

Softcover

ISBN 10: 9077212868 ISBN 13: 9789077212868

Publisher: The Stationery Office/Tso, 2006

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Getronics has a long history in using and developing IT standards. In 1990 they introduced ITIL into the Dutch market. Subsequently they have helped redevelop ITIL and at the same time expanded the best practices with the development of ASL and BiSL. They have demonstrated their thought leadership and practical knowledge in all areas of IT management and always shared this knowledge with others. In their view, a common language to communicate at different levels seems a prerequisite of the network society. 'Implementing Leading Standards for IT Management: A Guide to Understanding and Selecting Standards - Getronics', gives the vision of Getronics on standardisation in IT. It explains why standards are so important today, the way in which standards come about and how they are accepted, and describes why IT professionals should adopt and use standards. This publication does not pretend to give an overview of all standards available. On the contrary, it is the selection of standards that was made by Getronics. It is their conviction or vision that these standards are dominant, inescapable or promising. These standards are: EFQM, Six Sigma, Malcolm Baldrige, CobiT, ITIL, ASL, BiSL, ISO/IEC 20000, CMMI, ISO 17799, MOF, ISPL, PRINCE2, IPMA, PMI-PMBOK, MSP, XML, J2EE, .NET, MDA, and UML. The cooperation of people, processes and technology play an important role in the provision of good information services. Standards play a vital role in communication at all levels between the components of information services.

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