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Synopsis
Practitioner Release and Control for IT Service Management, based on ITILà ®- A Practitioner Guide aims at helping the reader to prepare for using Best Practices in his or her role in the area of Change Management, Release Management and Configuration Management. The guidance provided in this book is based on ITIL, the Best Practice Library in IT Service Management. The chapters are structured round the main competency areas of the practitioner requirements: Manage, Organize, Optimize, so the reader can relate reading material and tasks easily.
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Release & Control for IT Service Management, Based on ITIL: A Practitioner Guide
Published by
The Stationery Office/Tso, 2007
ISBN 10: 9087530226
ISBN 13: 9789087530228
Used
Paperback
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G9087530226I3N00