Items related to ITIL® V3: A Pocket Guide (ITSM Library)
Synopsis
This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach? Foreword Acknowledgements Introduction Introduction to the Service Lifecycle Lifecycle Phase: Service Strategy Lifecycle Phase: Service Design Lifecycle Phase: Service Transition Lifecycle Phase: Service Operation Lifecycle Phase: Continual Service Improvement Introduction to Functions and Processes Functions and Processes in Service Strategy Functions and Processes in Service Design Functions and Processes in Service Transition Functions and Processes in Service Operation Functions and Processes in Continual Service Improvement
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Review
'This book provides a very readable and different perspective on ITIL V3, and is ideal for people who want more than an overview but less than the full detail' --Kevin Holland, Programme Head, NHS Connecting for Health,UK
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ITIL® V3: A Pocket Guide (ITSM Library)
Seller: Greenworld Books, Arlington, TX, U.S.A.
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Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Seller Inventory # GWV.9087531028.VG
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IT Service Management Based on ITIL: A Pocket Guide: null
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Van Haren Publishing BV, 2007
ISBN 10: 9087531028
ISBN 13: 9789087531027
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
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Paperback. Condition: Good. This Pocket Guide is a concise summary of ITIL(r) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach? Foreword Acknowledgements Introduction Introduction to the Service Lifecycle Lifecycle Phase: Service Strategy Lifecycle Phase: Service Design Lifecycle Phase: Service Transition Lifecycle Phase: Service Operation Lifecycle Phase: Continual Service Improvement Introduction to Functions and Processes Functions and Processes in Service Strategy Functions and Processes in Service Design Functions and Processes in Service Transition Functions and Processes in Service Operation Functions and Processes in Continual Service Improvement. Seller Inventory # 00101031838
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IT Service Management Based on ITIL: A Pocket Guide: null
Published by
Van Haren Publishing BV, 2007
ISBN 10: 9087531028
ISBN 13: 9789087531027
Used
Paperback
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. This Pocket Guide is a concise summary of ITIL(r) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach? Foreword Acknowledgements Introduction Introduction to the Service Lifecycle Lifecycle Phase: Service Strategy Lifecycle Phase: Service Design Lifecycle Phase: Service Transition Lifecycle Phase: Service Operation Lifecycle Phase: Continual Service Improvement Introduction to Functions and Processes Functions and Processes in Service Strategy Functions and Processes in Service Design Functions and Processes in Service Transition Functions and Processes in Service Operation Functions and Processes in Continual Service Improvement. Seller Inventory # 00105082564
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ITIL® V3: A Pocket Guide (ITSM Library)
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Itil® V3 - A Pocket Guide: A Pocket Guide (Itsm Library) (Best Practice)
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Van Haren Publishing 11/01/2007, 2007
ISBN 10: 9087531028
ISBN 13: 9789087531027
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Seller: Bahamut Media, Reading, United Kingdom
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Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9789087531027
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IT Service Management Based on ITIL V3 - a Pocket Guide
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Rowman & Littlefield Publishers, Incorporated, 2007
ISBN 10: 9087531028
ISBN 13: 9789087531027
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Seller: Better World Books, Mishawaka, IN, U.S.A.
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Condition: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 6150971-6
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IT Service Management Based on ITIL V3 - a Pocket Guide
Published by
Rowman & Littlefield Publishers, Incorporated, 2007
ISBN 10: 9087531028
ISBN 13: 9789087531027
Used
Softcover
First Edition
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 10709022-6
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IT Service Management Based on ITIL: A Pocket Guide: null
Published by
Van Haren Publishing BV, 2007
ISBN 10: 9087531028
ISBN 13: 9789087531027
Used
Paperback
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Good. This Pocket Guide is a concise summary of ITIL(r) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach? Foreword Acknowledgements Introduction Introduction to the Service Lifecycle Lifecycle Phase: Service Strategy Lifecycle Phase: Service Design Lifecycle Phase: Service Transition Lifecycle Phase: Service Operation Lifecycle Phase: Continual Service Improvement Introduction to Functions and Processes Functions and Processes in Service Strategy Functions and Processes in Service Design Functions and Processes in Service Transition Functions and Processes in Service Operation Functions and Processes in Continual Service Improvement. Seller Inventory # CIN9087531028G
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IT Service Management Based on ITIL: A Pocket Guide: null
Published by
Van Haren Publishing BV, 2007
ISBN 10: 9087531028
ISBN 13: 9789087531027
Used
Paperback
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Very Good. This Pocket Guide is a concise summary of ITIL(r) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach? Foreword Acknowledgements Introduction Introduction to the Service Lifecycle Lifecycle Phase: Service Strategy Lifecycle Phase: Service Design Lifecycle Phase: Service Transition Lifecycle Phase: Service Operation Lifecycle Phase: Continual Service Improvement Introduction to Functions and Processes Functions and Processes in Service Strategy Functions and Processes in Service Design Functions and Processes in Service Transition Functions and Processes in Service Operation Functions and Processes in Continual Service Improvement. Seller Inventory # CIN9087531028VG
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ITIL� V3: A Pocket Guide (ITSM Library)
Seller: Wonder Book, Frederick, MD, U.S.A.
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Condition: Good. Good condition. With remainder mark. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Seller Inventory # R10P-00375