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Synopsis
This Pocket Guide is a concise summary of Itil® V 3. A quick, portable reference tool to this leading standard within the Service Management community. Additionally for readers the processes are covered in a separate section. Ideal for It Service Managers, It Managers, Helpdesk employees, students of Higher education, It trainers, Itil trainers, It consultants.
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About the Author
Chief Editor Jan van Bon is responsible for managing the content of most of the ITSMF-NL publications. Apart from managing large numbers of publications he also advises small and large organizations in quality improvement projects, and he is a respected and accredited trainer.
Review
Official ITSMF-I title. --itSMF International
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- PublisherVan Haren Publishing
- Publication date2008
- ISBN 10 9087531044
- ISBN 13 9789087531041
- BindingPaperback
- LanguageGerman
- Edition number1
- Number of pages176
- EditorJan Van Bon
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IT Service Management basierend auf ITIL V3 - Das Taschenbuch (Best Practice)
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IT Service Management Basierend auf ITIL V3. ITSM Library
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Zaltbommel : Van Haren Publishing, 2008
ISBN 10: 9087531044
ISBN 13: 9789087531041
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Taschenbuch
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ITIL V3
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Itil - Das Taschenbuch -Language: german
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ITIL - Das Taschenbuch
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ITIL - Das Taschenbuch
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Itil? V3 - Das Taschenbuch: Das Taschenbuch (German.
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It Service Management Basierend Auf Itil V3 - Das Taschenbuch
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Paperback. Condition: Brand New. 176 pages. German language. 6.30x4.02x0.55 inches. In Stock. Seller Inventory # __9087531044
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ITIL - Das Taschenbuch: Volume 3
Published by
Van Haren Publishing BV, 2007
ISBN 10: 9087531044
ISBN 13: 9789087531041
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First Edition
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
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Condition: New. Series: ITSM Library. Num Pages: 182 pages. BIC Classification: JNT; UQ. Category: (P) Professional & Vocational. Dimension: 130 x 159 x 12. Weight in Grams: 182. . 2008. First edition. Paperback. . . . . Seller Inventory # V9789087531041
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