Service Design Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing)) - Softcover
Synopsis
The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3 . A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.
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Service Design Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))
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Service Design Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))
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Service Design Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing))
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Service Design based on Itil® V3: A Management Guide (Best practice)
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