Wiley A Professional Guide to Room Division Operations - Softcover

Manoj Kumar Yadav

 
9789389307832: Wiley A Professional Guide to Room Division Operations

Synopsis

A Professional Guide to Room Division Operations is a training manual for the students and industry professionals in the room divisions of hospitality organizations. The book is divided into two parts – Part I is on Front Office Operations, which discusses topics like FO organization, revenue resources, guest segmentation, reservation, tariff, reception, bell centre, support centres, call operations, billing, handling special situations, guest cycles and so on. The second part on housekeeping operations discusses topics on linen and uniform room operations, organization of housekeeping, cleaning and polishing, public area cleaning, area inspection, in-room services, interior decoration, laundry services, pest control and waste disposal, safety and security, room selling techniques, night auditing, and so on. With its wide coverage and approach to the subject, the book will serve as a complete standalone resource for students, front office, hospitality and housekeeping professionals.

"synopsis" may belong to another edition of this title.

Other Popular Editions of the Same Title

9789385909931: A Professional Guide to Room Division Operations

Featured Edition

ISBN 10:  9385909932 ISBN 13:  9789385909931
Publisher: IK International Publishing House, 2019
Softcover