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Synopsis
• This is not a book based on science, but a book based on 20 years of experience, gained at small and large companies in terms of customer orientation
• This book does not contain large, complex strategies, but it gives specific tips that any type of company can use immediately
This book shows you how to build a customer-oriented corporate culture. Turn your rough diamond into a beautiful shiny jewel. Many companies have the intention to be customer-oriented, but only a few succeed in making the customer really happy. The key to success is building a customer-centric culture: a culture where both leaders and employees of an organization are aware of their role towards the customer at all times. In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture. Success or failure is often in details and in having the right attitude.
"synopsis" may belong to another edition of this title.
About the Author
Steven Van Belleghem is an international keynote speaker. He is a part-time marketing professor at Vlerick Business School and a guest speaker at London Business School. Steven is also an entrepreneur: he is a partner of inspiration company Nexxworks and co-founder of content creation agency Snackbytes. He is a director at Plan International Belgium.
"About this title" may belong to another edition of this title.
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A Diamond in the Rough : Over a 100 Specific Tips to Build a Strong Customer Culture
Published by
Lannoo N. V., Uitgeverij, 2023
ISBN 10: 9401495467
ISBN 13: 9789401495462
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A diamond in the rough: Over a 100 specific tips to build a strong customer culture
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A diamond in the rough: Over a 100 specific tips to build a strong customer culture
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Paperback. Condition: Fair. In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture. Seller Inventory # CIN9401495467A
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A diamond in the rough: Over a 100 specific tips to build a strong customer culture
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Paperback. Condition: Fair. In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture. Seller Inventory # CIN9401495467A
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A diamond in the rough: Over a 100 specific tips to build a strong customer culture
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DIAMOND IN THE ROUGH: OVER A 100 SPECIFI Format: Paperback
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DIAMOND IN THE ROUGH: OVER A 100 SPECIFI Format: Paperback
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A diamond in the rough
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Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Seller Inventory # M09401495467-V
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A diamond in the rough: Over a 100 specific tips to build a strong
Seller: Book Grocer, Tullamarine, VIC, Australia
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Paperback. Steven Van Belleghem, Lannoo Publishers. This book shows you how to build a customer-oriented corporate culture. Turn your rough diamond into a beautiful shiny jewel. Many companies have the intention to be customer-oriented, but only a few succeed in making the customer really happy. The key to success is building a customer-centric culture: a culture where both leaders and employees of an organisation are aware of their role towards the customer at all times. In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture. Success or failure is often in details and in having the right attitude. AUTHOR: Steven Van Belleghem is an international keynote speaker. He is a part-time marketing professor at Vlerick Business School and a guest speaker at London Business School. Steven is also an entrepreneur: he is a partner of inspiration company Nexxworks and co-founder of content creation agency Snackbytes. He is a director at Plan International Belgium. SELLING POINTS: . This is not a book based on science, but a book based on 20 years of experience, gained at small and large companies in terms of customer orientation . This book does not contain large, complex strategies, but it gives specific tips that any type of company can use immediately 40 colour illustrations. Paperback. Seller Inventory # 9789401495462-SECONDHAND
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