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Synopsis
Título original: AMA handbook for customer satisfaction. Traducción: Anan Silvia Mazia.
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About the Author
Native Clevelander Alan Dutka is a retired executive, author and a popular speaker at historical societies, libraries and community centers. He authored four business books and has published five Cleveland history books including Cleveland in the Gilded Age. Alan earned a BBA at Cleveland State University, an MS at Case-Western Reserve University and an MS from Cleveland State University.
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- PublisherJuan Granica S A
- Publication date2001
- ISBN 10 950641260X
- ISBN 13 9789506412609
- BindingPaperback
- LanguageSpanish
- Number of pages284
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Manual de la A.M.A. para la satisfacción del cliente.-- ( Management )
Published by
Gránica Adelphi, Buenos Aires, 2001
ISBN 10: 950641260X
ISBN 13: 9789506412609
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Seller: Ventara SA, Montevideo, Uruguay
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Tapa Blanda. Condition: New. Título original: AMA handbook for customer satisfaction. Traducción: Anan Silvia Mazia. 304 Páginas. 400 gr. Libro. Seller Inventory # 0-63297-6
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Manual de AMA Para la Satisfaccion del Cliente (Spanish Edition) [Paperback] .
Seller: OM Books, Sevilla, SE, Spain
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Condition: usado - bueno. Seller Inventory # 9789506412609
Quantity: 1 available