First Class Service 1 - Asia Edition - Softcover

Stephen Hall; Troy Blappert; Christopher J. O'Brien (Adapter)

Softcover

ISBN 10: 9814319430 ISBN 13: 9789814319430

Publisher: Cengage Learning Asia, 2010

Synopsis

First Class Service: English for the Tourism and Hospitality Industry.
This two-level series helps equip working members of the tourism and hospitality industry, or students preparing to enter this field, with both the general and specific language skills they need to use English successfully in the workplace.
Functional language is introduced and practiced in a variety of contexts from within the industry. Through this approach, students learn how to apply the language skills they need to their own situations, whether it be working in a hotel, resort, airline, restaurant, travel agency, or information center, or as a tour guide.
The material uses a task-based approach, and focuses on the development of communication skills through a broad range of listening, speaking, and discussion activities, along with realia-based reading and writing tasks where appropriate.

About this title

About the Author

Stephen Hall
Education: EdD (Doctor of Education), University of Leicester; MA Applied Linguistics (Distinction), Victoria University of Wellington; Post Grad Diploma TESOL, Diploma Teaching
Teaching ExperienceMulticultural schools (New Zealand, Asia/Pacific); SEAMEO Regional Language Centre teacher trainer; Manager Language, Temasek Polytechnic (Singapore); Specific English Training corporate English (Singapore); Nationwide Teacher Training Project Manager CfBT Education (Malaysia); Director Language, Sunway University College, Kuala Lumpur.

Troy Blappert
Education: MEd Practitioner Research Applied Linguistics/TEFL, University of London; MA TESL/FL, University of Birmingham
Teaching ExperienceKyung Hee University (Seoul); City University of Hong Kong; Chinese Cultural University (Taipei); Southeastern Louisiana University..

Christopher J. O'Brien (Adapter)
Education: PhD, National Sun Yat-Sen University (Kaoshiung); MA, Shenandoah University (Virginia); BA, University of Richmond (Virginia)
Teaching ExperienceNational Yunlin University of Science and Technology; Classes in guiding international tours in English.

Edition details

• Publisher: Cengage Learning Asia
• Publication date: 2010
• Language: English
• ISBN 10: 9814319430
• ISBN 13: 9789814319430
• Binding: Paperback
• Edition number: 1
• Number of pages: 114