Stop answering the same questions. Build procedures your team can actually use.
Most SOPs fail before the writing is finished: the wrong process gets documented, exceptions stay in people's heads, ownership stays fuzzy, and nobody tests whether a teammate can follow the result.
This practical field guide shows small-business owners how to:
• choose one process worth improving
• capture decisions, handoffs, and exceptions
• write the minimum useful procedure
• test it with a real user
• install clear ownership and review habits
• improve the SOP from issue-log evidence
• automate only when the work is ready
Includes a 34-part SOP Field Kit for selection, observation, mapping, testing, installation, maintenance, and automation readiness. Turn repeated questions and inconsistent work into a business operating system your team can own and improve.
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Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
Paperback. Condition: new. Paperback. Stop answering the same questions. Build procedures your team can actually use. Most SOPs fail before the writing is finished: the wrong process gets documented, exceptions stay in people's heads, ownership stays fuzzy, and nobody tests whether a teammate can follow the result. This practical field guide shows small-business owners how to: - choose one process worth improving- capture decisions, handoffs, and exceptions- write the minimum useful procedure- test it with a real user- install clear ownership and review habits- improve the SOP from issue-log evidence- automate only when the work is ready Includes a 34-part SOP Field Kit for selection, observation, mapping, testing, installation, maintenance, and automation readiness. Turn repeated questions and inconsistent work into a business operating system your team can own and improve. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9798191793986
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9798191793986
Seller: California Books, Miami, FL, U.S.A.
Condition: New. Print on Demand. Seller Inventory # I-9798191793986
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9798191793986
Quantity: Over 20 available
Seller: CitiRetail, Stevenage, United Kingdom
Paperback. Condition: new. Paperback. Stop answering the same questions. Build procedures your team can actually use. Most SOPs fail before the writing is finished: the wrong process gets documented, exceptions stay in people's heads, ownership stays fuzzy, and nobody tests whether a teammate can follow the result. This practical field guide shows small-business owners how to: - choose one process worth improving- capture decisions, handoffs, and exceptions- write the minimum useful procedure- test it with a real user- install clear ownership and review habits- improve the SOP from issue-log evidence- automate only when the work is ready Includes a 34-part SOP Field Kit for selection, observation, mapping, testing, installation, maintenance, and automation readiness. Turn repeated questions and inconsistent work into a business operating system your team can own and improve. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798191793986
Quantity: 1 available
Seller: AHA-BUCH GmbH, Einbeck, Germany
Taschenbuch. Condition: Neu. Neuware - Stop answering the same questions. Build procedures your team can actually use. Most SOPs fail before the writing is finished: the wrong process gets documented, exceptions stay in people's heads, ownership stays fuzzy, and nobody tests whether a teammate can follow the result. This practical field guide shows small-business owners how to: - choose one process worth improving- capture decisions, handoffs, and exceptions- write the minimum useful procedure- test it with a real user- install clear ownership and review habits- improve the SOP from issue-log evidence>Includes a 34-part SOP Field Kit for selection, observation, mapping, testing, installation, maintenance, and automation readiness. Turn repeated questions and inconsistent work into a business operating system your team can own and improve. Seller Inventory # 9798191793986
Quantity: 2 available