You got promoted. Now everyone expects you to know how to lead.
The problem is that nobody gave you a practical map for leading former peers, making decisions under pressure, correcting performance, and keeping every problem from becoming your problem.
Promoted to Lead is a hands-on 30/60/90-day field guide for first-time shift leads, people in charge, lead clerks, and frontline supervisors.
Inside, you will learn how to:
Establish credibility without acting like you are above the team
Make routine decisions confidently and escalate the right problems
Coach employees without turning every conversation into a confrontation
Handle customer conflict, safety concerns, and high-pressure shifts
Set clear standards without expecting everyone to work exactly like you
Build a shift that can function without you controlling every detail
Develop the judgment and consistency required for lasting leadership
Built from nearly three decades of real frontline leadership experience, this book focuses on what actually happens during a shift: short staffing, former peers testing boundaries, customers demanding answers, employees falling behind, and managers expecting results.
No vague leadership theory. No corporate slogans. Just practical guidance for the first 90 days and the shifts that come after them.
"synopsis" may belong to another edition of this title.
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
Paperback. Condition: new. Paperback. You got promoted. Now everyone expects you to know how to lead.The problem is that nobody gave you a practical map for leading former peers, making decisions under pressure, correcting performance, and keeping every problem from becoming your problem.Promoted to Lead is a hands-on 30/60/90-day field guide for first-time shift leads, people in charge, lead clerks, and frontline supervisors.Inside, you will learn how to: Establish credibility without acting like you are above the teamMake routine decisions confidently and escalate the right problemsCoach employees without turning every conversation into a confrontationHandle customer conflict, safety concerns, and high-pressure shiftsSet clear standards without expecting everyone to work exactly like youBuild a shift that can function without you controlling every detailDevelop the judgment and consistency required for lasting leadershipBuilt from nearly three decades of real frontline leadership experience, this book focuses on what actually happens during a shift: short staffing, former peers testing boundaries, customers demanding answers, employees falling behind, and managers expecting results.No vague leadership theory. No corporate slogans. Just practical guidance for the first 90 days and the shifts that come after them. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9798194435869
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9798194435869
Seller: California Books, Miami, FL, U.S.A.
Condition: New. Print on Demand. Seller Inventory # I-9798194435869
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9798194435869
Quantity: Over 20 available
Seller: AHA-BUCH GmbH, Einbeck, Germany
Taschenbuch. Condition: Neu. Neuware - You got promoted. Now everyone expects you to know how to lead.The problem is that nobody gave you a practical map for leading former peers, making decisions under pressure, correcting performance, and keeping every problem from becoming your problem.Promoted to Lead is a hands-on 30/60/90-day field guide for first-time shift leads, people in charge, lead clerks, and frontline supervisors.Inside, you will learn how to: - Establish credibility without acting like you are above the team- Make routine decisions confidently and escalate the right problems- Coach employees without turning every conversation into a confrontation- Handle customer conflict, safety concerns, and high-pressure shifts- Set clear standards without expecting everyone to work exactly like you- Build a shift that can function without you controlling every detail- Develop the judgment and consistency required for lasting leadershipBuilt from nearly three decades of real frontline leadership experience, this book focuses on what actually happens during a shift: short staffing, former peers testing boundaries, customers demanding answers, employees falling behind, and managers expecting results.No vague leadership theory. No corporate slogans. Just practical guidance for the first 90 days and the shifts that come after them. Seller Inventory # 9798194435869
Quantity: 2 available
Seller: CitiRetail, Stevenage, United Kingdom
Paperback. Condition: new. Paperback. You got promoted. Now everyone expects you to know how to lead.The problem is that nobody gave you a practical map for leading former peers, making decisions under pressure, correcting performance, and keeping every problem from becoming your problem.Promoted to Lead is a hands-on 30/60/90-day field guide for first-time shift leads, people in charge, lead clerks, and frontline supervisors.Inside, you will learn how to: Establish credibility without acting like you are above the teamMake routine decisions confidently and escalate the right problemsCoach employees without turning every conversation into a confrontationHandle customer conflict, safety concerns, and high-pressure shiftsSet clear standards without expecting everyone to work exactly like youBuild a shift that can function without you controlling every detailDevelop the judgment and consistency required for lasting leadershipBuilt from nearly three decades of real frontline leadership experience, this book focuses on what actually happens during a shift: short staffing, former peers testing boundaries, customers demanding answers, employees falling behind, and managers expecting results.No vague leadership theory. No corporate slogans. Just practical guidance for the first 90 days and the shifts that come after them. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798194435869
Quantity: 1 available