The work in question explores in detail the importance of customer service in any business, especially in the current context where customers have access to more information and options than ever before.
The author highlights the need for personalized attention and the use of technology to improve the efficiency of customer service, but also warns of the dangers of poorly implemented automation that can result in an impersonal and frustrating experience for customers.
Additionally, the author emphasizes the importance of empathy, transparency, and speed in customer service, especially in times of crisis. In summary, this work is a profound and detailed reflection on the importance of customer service for the success and survival of any company in the digital era.
"synopsis" may belong to another edition of this title.
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Seller: Ria Christie Collections, Uxbridge, United Kingdom
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Seller: GreatBookPricesUK, Woodford Green, United Kingdom
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Seller: GreatBookPricesUK, Woodford Green, United Kingdom
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Seller: preigu, Osnabrück, Germany
Taschenbuch. Condition: Neu. Quick Guide to Customer Service | Giancarlo Hernandez Vela | Taschenbuch | Englisch | 2023 | Giancarlo Hernandez Vela | EAN 9798215170205 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand. Seller Inventory # 126721048
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Seller: Buchpark, Trebbin, Germany
Condition: Hervorragend. Zustand: Hervorragend | Seiten: 92 | Sprache: Englisch | Produktart: Bücher | The work in question explores in detail the importance of customer service in any business, especially in the current context where customers have access to more information and options than ever before. The author highlights the need for personalized attention and the use of technology to improve the efficiency of customer service, but also warns of the dangers of poorly implemented automation that can result in an impersonal and frustrating experience for customers. Additionally, the author emphasizes the importance of empathy, transparency, and speed in customer service, especially in times of crisis. In summary, this work is a profound and detailed reflection on the importance of customer service for the success and survival of any company in the digital era. Seller Inventory # 42600158/1
Quantity: 1 available