Synopsis
This book provides a comprehensive exploration of IT Service Management (ITSM), offering insights into its frameworks, best practices, and real-world applications. It covers essential topics such as incident management, change management, service level management, and the role of emerging technologies like AI and automation in enhancing ITSM processes. Through case studies and practical examples, this book illustrates how organizations, both large and small, can implement ITSM strategies to improve service delivery, align IT with business objectives, and drive continuous improvement. It serves as a valuable resource for IT professionals, business leaders, and anyone looking to optimize IT services and operations.
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Introduction to IT Service Management (ITSM) Frameworks (Paperback)
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Paperback. Condition: new. Paperback. This book provides a comprehensive exploration of IT Service Management (ITSM), offering insights into its frameworks, best practices, and real-world applications. It covers essential topics such as incident management, change management, service level management, and the role of emerging technologies like AI and automation in enhancing ITSM processes. Through case studies and practical examples, this book illustrates how organizations, both large and small, can implement ITSM strategies to improve service delivery, align IT with business objectives, and drive continuous improvement. It serves as a valuable resource for IT professionals, business leaders, and anyone looking to optimize IT services and operations. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9798283008271
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Introduction to IT Service Management (ITSM) Frameworks (Paperback)
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Paperback. Condition: new. Paperback. This book provides a comprehensive exploration of IT Service Management (ITSM), offering insights into its frameworks, best practices, and real-world applications. It covers essential topics such as incident management, change management, service level management, and the role of emerging technologies like AI and automation in enhancing ITSM processes. Through case studies and practical examples, this book illustrates how organizations, both large and small, can implement ITSM strategies to improve service delivery, align IT with business objectives, and drive continuous improvement. It serves as a valuable resource for IT professionals, business leaders, and anyone looking to optimize IT services and operations. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798283008271
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