Dispatch Culture: A Leadership Field Guide: Lessons in Chaos, Coffee, and Culture from a 911 Center Built to Break - Softcover
Synopsis
What do you do when the 911 center is broken and nobody wants to admit it?
Todd Lawrence walked into a federal dispatch center that was drowning in grievances, burned-out employees, and outdated systems—and turned it into one of the best-run operations in the Air Force.
Dispatch Culture is a brutally honest and hilarious leadership memoir that shows how one caffeinated, ADHD-diagnosed supervisor used humor, grit, and empathy to rebuild trust and change the culture—from the console up.
Whether you’re a new supervisor, a dispatcher, or just someone who believes in fixing broken systems, this book will leave you with real tools, raw lessons, and more than a few laughs.
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Dispatch Culture: A Leadership Field Guide: Lessons in Chaos, Coffee, and Culture from a 911 Center Built to Break
Print on DemandSeller: California Books, Miami, FL, U.S.A.
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Dispatch Culture
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # L2-9798285258469
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Dispatch Culture (Paperback)
Print on DemandSeller: CitiRetail, Stevenage, United Kingdom
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Paperback. Condition: new. Paperback. What do you do when the 911 center is broken and nobody wants to admit it?Todd Lawrence walked into a federal dispatch center that was drowning in grievances, burned-out employees, and outdated systems-and turned it into one of the best-run operations in the Air Force.Dispatch Culture is a brutally honest and hilarious leadership memoir that shows how one caffeinated, ADHD-diagnosed supervisor used humor, grit, and empathy to rebuild trust and change the culture-from the console up.Whether you're a new supervisor, a dispatcher, or just someone who believes in fixing broken systems, this book will leave you with real tools, raw lessons, and more than a few laughs. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798285258469
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