Items related to Understanding Customer Service: Updated Edition (Cross...
Synopsis
- What is customer service?
- What is customer sensitivity?
- How do you feel when a customer vents on you?
- How to handle customer relations?
- How to close loop customer calls?
This book is going to be an interesting read and would be useful in your professional development if you are working in customer-facing roles in any service industry viz. Telecommunication, Information Technology, Travel & Tourism, and Hospitality etc.
"synopsis" may belong to another edition of this title.
- PublisherIndependently published
- Publication date2023
- ISBN 13 9798395751911
- BindingPaperback
- LanguageEnglish
- Number of pages70
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Understanding Customer Service
Print on DemandSeller: PBShop.store US, Wood Dale, IL, U.S.A.
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PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9798395751911
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Understanding Customer Service
Print on DemandSeller: PBShop.store UK, Fairford, GLOS, United Kingdom
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PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9798395751911
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Understanding Customer Service: Updated Edition (Cross the bridge)
Seller: Ria Christie Collections, Uxbridge, United Kingdom
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Understanding Customer Service (Paperback)
Seller: CitiRetail, Stevenage, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: new. Paperback. What is customer service?What is customer sensitivity?How do you feel when a customer vents on you?How to handle customer relations?How to close loop customer calls?There is much more to learn about customer service than just learning soft skills and repeating like parrots or programmed robots. Authors share their life experiences with customers and simplify the understanding of customer service through stories. This book is going to be an interesting read and would be useful in your professional development if you are working in customer-facing roles in any service industry viz. Telecommunication, Information Technology, Travel & Tourism, and Hospitality etc. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798395751911
Quantity: 1 available