Your customer is in one room. Your manager is in the other. They will probably never meet. Everything each of them knows about the other, they know because you carried it.
Most new salespeople never figure this out. They treat the desk like a courtroom, walk up to receive a verdict, and blame the manager for a deal they lost before they left their chair.
Bruce Huddleston spent thirty-five years in the car business, a good stretch of it at that desk as a used car manager and general sales manager. He knows what a manager is thinking when a salesperson walks up, because he was the one thinking it. He also knows what it is like to be humiliated in front of your own boss for asking a fair question, because it happened to him first.
This book teaches the trip. How to walk up prepared, how to present so the desk wants to work your deal, what to do with the customer you left in a chair, and how to carry an answer back without apologizing for it.
Inside you will learn:
Six rules, four stories from Bruce's own floor, and one idea underneath all of it. You are not a runner carrying paper between two people who decide your income. You are the professional in the middle, and the deal does not happen without you.
Book 3 of the Working the Deal series. Short, focused books on the negotiation and closing phase of the sale, written to be read in an afternoon and used the same day.
"synopsis" may belong to another edition of this title.
Bruce Huddleston spent nearly four decades in the automotive sales industry - starting as a new salesperson on the showroom floor and working his way through sales management and general management across new car franchises, independent dealerships, and buy-here-pay-here operations.That career didn't just build experience. It built a library.Bruce writes practical, no-nonsense guides for sales professionals who want real systems they can use on Monday morning - not theory. His flagship title, The Complete Car Sales Survival Guide, anchors the Car Sales Survival Series, a growing collection that includes ten focused micro-books covering every critical moment in the automotive sales process, from the first ten seconds on the lot to handling objections and closing with confidence.Bruce is also the founder of Bedrock Heritage Publishing, a conservative-minded independent publisher focused on books that matter - including sales and professional development, devotionals, poetry, self-help, anxiety and depression journaling, and children's books rooted in Christian values.His first fiction title, Second Chance: Veil, is scheduled for release later this year.Whether you're a new salesperson trying to survive your first month or a manager looking for tools to develop your team, Bruce's books give you the straight talk the industry rarely offers.
"About this title" may belong to another edition of this title.
Seller: California Books, Miami, FL, U.S.A.
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # L2-9798906640031
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # L2-9798906640031
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Seller: AHA-BUCH GmbH, Einbeck, Germany
Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - There are two rooms in every car deal. You are the only person who has been in both.Your customer is in one room. Your manager is in the other. They will probably never meet. Everything each of them knows about the other, they know because you carried it.Most new salespeople never figure this out. They treat the desk like a courtroom, walk up to receive a verdict, and blame the manager for a deal they lost before they left their chair.Bruce Huddleston spent thirty-five years in the car business, a good stretch of it at that desk as a used car manager and general sales manager. He knows what a manager is thinking when a salesperson walks up, because he was the one thinking it. He also knows what it is like to be humiliated in front of your own boss for asking a fair question, because it happened to him first.This book teaches the trip. How to walk up prepared, how to present so the desk wants to work your deal, what to do with the customer you left in a chair, and how to carry an answer back without apologizing for it.Inside you will learn what a desk manager is doing all day and why a short answer is rarely personal. The six things that have to be true before you walk up there. Why leading with what is wrong guarantees a conservative answer, and how to hand the desk the whole customer instead of just the numbers. What to say when a competing dealership calls your customer in your waiting room. How to present a number you did not choose without your face saying it is bad. And how to stand your ground when the answer will not work, because a first no usually means not like this.Six rules, four stories from Bruce's own floor, and one idea underneath all of it. You are not a runner carrying paper between two people who decide your income. You are the professional in the middle, and the deal does not happen without you.Book 3 of the Working the Deal series. Short, focused books on the negotiation and closing phase of the sale, written to be read in an afternoon and used the same day. Seller Inventory # 9798906640031
Quantity: 2 available
Seller: AussieBookSeller, Truganina, VIC, Australia
Paperback. Condition: new. Paperback. There are two rooms in every car deal. You are the only person who has been in both.Your customer is in one room. Your manager is in the other. They will probably never meet. Everything each of them knows about the other, they know because you carried it.Most new salespeople never figure this out. They treat the desk like a courtroom, walk up to receive a verdict, and blame the manager for a deal they lost before they left their chair.Bruce Huddleston spent thirty-five years in the car business, a good stretch of it at that desk as a used car manager and general sales manager. He knows what a manager is thinking when a salesperson walks up, because he was the one thinking it. He also knows what it is like to be humiliated in front of your own boss for asking a fair question, because it happened to him first.This book teaches the trip. How to walk up prepared, how to present so the desk wants to work your deal, what to do with the customer you left in a chair, and how to carry an answer back without apologizing for it.Inside you will learn what a desk manager is doing all day and why a short answer is rarely personal. The six things that have to be true before you walk up there. Why leading with what is wrong guarantees a conservative answer, and how to hand the desk the whole customer instead of just the numbers. What to say when a competing dealership calls your customer in your waiting room. How to present a number you did not choose without your face saying it is bad. And how to stand your ground when the answer will not work, because a first no usually means not like this.Six rules, four stories from Bruce's own floor, and one idea underneath all of it. You are not a runner carrying paper between two people who decide your income. You are the professional in the middle, and the deal does not happen without you.Book 3 of the Working the Deal series. Short, focused books on the negotiation and closing phase of the sale, written to be read in an afternoon and used the same day. Two rooms in every car deal. Your customer is in one, your manager the other, and they never meet. A thirty-five year veteran who ran the desk teaches new salespeople how to work both sides and stand their ground. This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. Seller Inventory # 9798906640031
Quantity: 1 available
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Paperback. Condition: new. Paperback. There are two rooms in every car deal. You are the only person who has been in both.Your customer is in one room. Your manager is in the other. They will probably never meet. Everything each of them knows about the other, they know because you carried it.Most new salespeople never figure this out. They treat the desk like a courtroom, walk up to receive a verdict, and blame the manager for a deal they lost before they left their chair.Bruce Huddleston spent thirty-five years in the car business, a good stretch of it at that desk as a used car manager and general sales manager. He knows what a manager is thinking when a salesperson walks up, because he was the one thinking it. He also knows what it is like to be humiliated in front of your own boss for asking a fair question, because it happened to him first.This book teaches the trip. How to walk up prepared, how to present so the desk wants to work your deal, what to do with the customer you left in a chair, and how to carry an answer back without apologizing for it.Inside you will learn what a desk manager is doing all day and why a short answer is rarely personal. The six things that have to be true before you walk up there. Why leading with what is wrong guarantees a conservative answer, and how to hand the desk the whole customer instead of just the numbers. What to say when a competing dealership calls your customer in your waiting room. How to present a number you did not choose without your face saying it is bad. And how to stand your ground when the answer will not work, because a first no usually means not like this.Six rules, four stories from Bruce's own floor, and one idea underneath all of it. You are not a runner carrying paper between two people who decide your income. You are the professional in the middle, and the deal does not happen without you.Book 3 of the Working the Deal series. Short, focused books on the negotiation and closing phase of the sale, written to be read in an afternoon and used the same day. Two rooms in every car deal. Your customer is in one, your manager the other, and they never meet. A thirty-five year veteran who ran the desk teaches new salespeople how to work both sides and stand their ground. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798906640031
Quantity: 1 available
Seller: preigu, Osnabrück, Germany
Taschenbuch. Condition: Neu. HOW TO PRESENT TO THE DESK IN CAR SALES | Work Your Manager Like You Work Your Customer, and Bring Back a Deal You Can Sell | Bruce Huddleston | Taschenbuch | THE CAR SALES SURVIVAL SERIES | Englisch | 2026 | Bedrock Heritage Publishing | EAN 9798906640031 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand. Seller Inventory # 136317025
Quantity: 5 available