AI@Work

This book explores the impact of artificial intelligence on the workplace, human performance, and learning and development. AI is all around us. It has become an everyday thing. It helps us, it frustrates us and sometimes it makes us laugh. It impacts how we work, where we work and what we do at work. After years of “the robots are coming,” the bots have arrived. It’s hard these days to talk to a human in customer service. Barriers to entry kept AI at bay for decades, then it all changed. Google knew your birthday and Alexa and Siri were making recommendations for songs to listen to and recipes for dinner. AI and workplace disruption has only begun. Society hasn’t really felt the impact of this technology yet. Not like it will in the next few decades. Disruption of this magnitude will shake up how we work, learn and play on every level. It’s time to start thinking and planning for a new way of life. Let’s not get caught in the same traps we did when the Internet opened up data, privacy and a hole other can of worms.

AI will be bigger, more impactful and disrupt our lives even more quickly than the Internet did. Terms like deep learning, machine learning, big data, and little data are part of everyday conversations. The engineering of AI has begun. Now is the time to ask questions. What do we want AI to do? How can it help people? How might it hurt people? How will it reframe business processes? AI took a long time coming but now that it is here, it demands our attention and respect. Because without our respect, humanity is in trouble. This technology is powerful. More powerful than any other we’ve ever known.

Learn to:
Recognize AI in unexpected places.
Appreciate the need for an Agile Workplace
Explore how entire industries can disappear
Investigate, Intangible Assets, RPA and Uncoded Bias
Identify jobs that will disappear
Understand new jobs might be created
Examine the vital role of L&D on the impact of AI in the workplace

Bobbe is the author of seven books, an engaging public speaker, strategic advisor and educator in the field of instructional technologies and learning. She is a consultant in digital transformation and innovative learning for a global and virtually connected workforce. Her expertise draws upon her experience as a Fortune 100 IT manager, 20 years of consulting experience, and her doctoral studies in instructional design for online learning. Examples of clients include The Federal Reserve Bank, Pfizer, Novartis, Johnson & Johnson, University of Pennsylvania, DOD, PASSHE, Merck, BMS, KPMG, Siemens, Ticketmaster, IMG, Tyco Engineering, Fisher, Christiana Care Health System, Cisco and Adobe. Since 2002, she has been CEO of Advantage Learning Technologies, Inc. a company that provides consulting services and research for human behavior in modern virtual environments since 2002. She believes that technologies are here to help everyone and to enhance human performance.Bobbe was Associate Provost of the School of Adult and Graduate Education (SAGE) at Cedar Crest College in Allentown, PA., the Associate Dean of Graduate Programs and Online Learning at American University in Washington, D.C. and founding Program Director of the MS program in Instructional Technology Management at La Salle University in Philadelphia, PA. Her LinkedIn profile is https: //www.linkedin.com/in/bobbe-baggio-ph-d-3561769/ and her web site is https: //a-l-t.com/ books can be found on Amazon.