Voices is a seven-level, integrated-skills program for adults and young adults that enables instructors to teach with confidence in all classrooms. Supported by a common-sense lesson progression and a Virtual Voices Toolkit featuring professional development resources, teachers have the learning and teaching materials they need to deliver engaging courses both online and in person. With Voices, learners use English as a tool for global communication and are encouraged to celebrate connections among people from a wide range of cultures and backgrounds. Carefully sequenced activities featuring real world content fully prepare learners for interaction and guide them to develop their voice in English.

About the Author

Chia Suan Chong is a writer, communication skills trainer and a teacher trainer. She is the author of Successful International Communication, where she presented her ADAPT model as a framework for dealing with intercultural conflict. Delivering both online and face-to-face training to teachers and learners around the globe, Chia specializes in interactive workshops that encourage reflection for more effective international communication and improved collaboration. Currently based in York, Chia was English Teaching Professional’s award-winning resident blogger between 2012 and 2019 and now has a regular feature ‘Not Only But Also’ in the bi-monthly ETp magazine. She has contributed extensively to Business English materials for the British Council Learn English website, is a regular ELT conference speaker and holds a DELTA and a Masters in Applied Linguistics and ELT. Chia is also a co-author for Voices, an integrated-skills program from National Geographic Learning for young adult and adult learners of English.

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