Achieving Process Profitability

Where once computers and technology were viewed as great time savers and tools to enable greater profitability, businesses today view technology simply as a cost of doing business. Achieving Process Profitability: Building the IT Profit Center shows that the typical classification of IT as a cost center is wrong, lays out the three canons of IT and shows how to transform the attitudes and perceptions about computers and technology within a business in order to achieve the single, universal and undeniable mission of IT. Written in an easy-going and down-to-earth style that does not talk down to the reader, Achieving Process Profitability puts powerful and empowering concepts and ideas into action plans. Full of real-world examples and analogies that make it accessible to a CEO or an intern, Achieving Process Profitability will revolutionize your conceptions about computers and technology within business and show you exactly how to build the IT Profit Center.

Greg Deckler has worked as an information technology professional for almost 15 years. He is a co-founder of infonition, a Columbus technology firm that specializes in email migrations and business process automation software development. Greg also serves as a contributing consultant to Ferris Research and writes articles for various publications.