Adding Value: A Systematic Guide to Business-Driven Management an

Presents a wholistic approach that presents managers with a basic survival course that shows how to add value to an entire business, not just manage one's own department.

Offers not just theoretical constructs but three practical, usable models. Model A examines the design, facilitation, and assessment of basic business and organizational processes. Model B explains how to initiate and manage innovation and change. Model C tells how to manage the shadow side of an institution: organizational politics, individual idiosyncracies, and corporate culture.

Shows how to integrate these models into a system that managers can use to identify, organize, and implement the best ideas emerging from today's business and organization potential movement.

GERARD EGAN is professor of organization studies and psychology at Loyola University of Chicago. He consults to a variety of organizations worldwide including The World Bank, British Airways, and Amoco Corporation and is the author of numerous books, including the best-selling The Skilled Helper (4th edition, 1990).