Administrative Medical Assisting: Foundations and Practices

Administrative Medical Assisting, Second Edition, provides readers with a thorough understanding of the administrative areas of medical assisting―from communication styles to insurance billing to patient safety and more. This text fully addresses the administrative competencies of both the Accrediting Bureau of Health Education Schools (ABHES) and the Commission on Accreditation of Allied Health Education Programs (CAAHEP) for medical assisting programs. The text’s teaching and learning package includes an Instructor Resource Guide, a Student Workbook, and more.

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Teaching and Learning Experience:

• Provides extensive coverage of the administrative medical assisting profession
• Meets the highest standards outlined by CAAHEP and ABHES, and provides all of the tools needed for student success
• Loaded with critical thinking exercises, real-world scenarios, and learning tools throughout

Also available with MyHealthProfessionsLabTM
This title is also available with MyHealthProfessionsLab–an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn and test their understanding to help them better absorb course material and understand difficult concepts

Students, if interested in purchasing this title with MyHealthProfessionsLab, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information.

Christine Malone studied management practice and theory at Henry Cogswell College, receiving her B.S. in Professional Management. She continued her education at the University of Washington, obtaining her Master's Degree in Health Administration and Master's Degree in Business Administration.

Christine teaches within the Health Sciences Department at Everett Community College in Washington State. In 2006 Christine researched and developed a certificate program in Healthcare Risk Management. Since 2013, Christine has also worked as the Program Director of the Healthcare Administration degrees at City University of Seattle.

Christine is the former co-chair of the Young Careerists Group within the Business and Professional Women's Association of Greater Everett, Board member of Big Brothers Big Sisters, a member of the American College of Healthcare Executives (ACHE), a member of the Washington State Healthcare Executive Forum (WSHEF), a member of the American Society for Healthcare Risk Management (ASHRM), a member of the American College of Medical Practice Executives (ACMPE), and is active in healthcare politics on both a local and national level.

Christine has been the guest speaker at various events on healthcare issues and in continuing education meetings across Washington State. Christine lives with her two children in a 100-year-old home in Everett, Washington. In 1999, her third child, Ian, was injured due to medical negligence during his birth. Ian lived four and a half years before succumbing to his injuries in 2004. This was the genesis of Christine's work toward improving patient safety in healthcare. Her input has been sought by legislative committees, editorial boards, and many policy makers. A nationally recognized healthcare reform advocate, Christine has appeared on the "Today Show," "NBC Nightly News, ABC Nightly News," the CBC's "The National," in "The New York Times, ""The""Los Angeles"" Times," and on "Salon.com."