Administrative Procedures for the Canadian Office, Eighth Canadian Edition (8th Edition). This item is unavailable.
Kilgour, Lauralee; Kilgour, Edward; Rogers, Blanche; Burton, Sharon C; Shelton, Nelda J
Language: English
Published by Pearson Education Canada, 2009
- Softcover
- Used
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Book is in Used-VeryGood condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain very limited notes and highlighting.
Seller Inventory # 0136139116-2-3
- Title
- Administrative Procedures for the Canadian Office, Eighth Canadian Edition (8th Edition)
- Author
- Kilgour, Lauralee; Kilgour, Edward; Rogers, Blanche; Burton, Sharon C; Shelton, Nelda J
- Publisher
- Pearson Education Canada
- Publication year
- 2009
- Condition
- Very Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0136139116
- ISBN 13
- 9780136139119
- Item weight
- 1.95 pounds
"Synopsis" may belong to another edition of this title.
From the Back Cover
Administrative Procedures for the Canadian Office, Eighth Edition
One of the best selling and longest running Canadian textbooks in professional office administration, Administrative Procedures for the Canadian Office, provides you with the skills you need for the competitive business environment. The Eighth edition maintains its skills-based approach and lead as a comprehensive resource to prepare you to start your career as an office professional.
Soft skills are key to your success as an office administrator, and Administrative Procedures for the Canadian Office continues to emphasize this in the Eighth edition by including new and updated material on conflict management, business ethics, interpersonal communications, customer service and telephone skills. New self-check questions in every chapter allow you to evaluate your knowledge throughout different stages of your course.
Advances in technology and business are integrated throughout the text to ensure that you are up to date on the best and most current practices. A companion website accompanying this book gives you additional resources to support and enhance your studies. Visit www.pearsoned.ca/kilgour where you will find Working Papers to apply your skills, quizzes to test your knowledge, grammar and spelling practice, weblinks and more!
"About the title" may belong to another edition of this title.