The Administrative Professional: Procedures and Skills , 3rd Edition Patsy Fulton-Calkins and Diane Blaney

The third Canadian edition of Fulton-Calkins/Blaney's The Administrative Professional is designed to support students as they develop the knowledge and skills necessary to be competitive and successful in today's office environments. Informed by industry standards, this resource helps students develop a broad range of key skills from areas including human relations, communication, and critical-thinking, all outlined in Employability Skills 2000+. The learning outcomes, @Work boxed features, and end-of-chapter activities are explicitly tied to these essential employability skills, so instructors can certify that their students have met national standards. MindTap is now available for Fulton-Calkins/Blaney. MindTap is a personalized teaching experience and fully online learning solution that combines learning tools including readings, multimedia, activities and assessments into a learning path that guides the student through the curriculum. MindTap for Fulton-Calkins/Blaney will come complete with simulations, video assessments, and interviews with Canadian administrative professionals. Practical assignments round out the MindTap experience, featuring common digital tools that students would be expected to use as they transition to their roles as administrative professionals, including Camtasia, Skype, PowerPoint, Google Docs and more. Finally, fulfilling the expectations of employers, students also develop an e-portfolio by completing end-of-chapter workplace skill-building projects in the text and skill-building activities in MindTap. Students have the option of uploading these completed projects to a Website where they can easily be maintained and kept up to date for use within a job search.