Advances in the Human Side of Service Engineering

Language: English

Published by Springer, Palgrave Macmillan Jul 2021, 2021

3030808394 / 9783030808396

Series: Book 232 of 391 - Lecture Notes in Networks and Systems

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This item is printed on demand - Print on Demand Titel. Neuware -This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human-computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25-29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.Springer-Verlag KG, Sachsenplatz 4-6, 1201 Wien 548 pp. Englisch.…

Seller Inventory # 9783030808396

Title
Advances in the Human Side of Service Engineering
Author
Christine Leitner
Publisher
Springer, Palgrave Macmillan Jul 2021
Publication year
2021
Condition
Neu
Binding
Taschenbuch
Language
English
ISBN 10
3030808394
ISBN 13
9783030808396
Item weight
820 grams
Dimensions
235x155x30 mm
Series
Book 232 of 391: Lecture Notes in Networks and Systems

buchversandmimpf2000

Emtmannsberg, BAYE, Germany

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