Advances in the Human Side of Service Engineering : Proceedings of the Ahfe 2020 Virtual Conference on the Human Side of Service Engineering, July 16-20, 2020, USA
Language: English
Published by Springer, 2020
Series: Book 415 of 540 - Advances in Intelligent Systems and Computing
- Softcover
- New
Seller: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
AbeBooks seller since April 6, 2009
Condition: New
US$ 208.33
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- Title
- Advances in the Human Side of Service Engineering : Proceedings of the Ahfe 2020 Virtual Conference on the Human Side of Service Engineering, July 16-20, 2020, USA
- Author
- Spohrer, Jim (EDT); Leitner, Christine (EDT)
- Publisher
- Springer
- Publication year
- 2020
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 3030510565
- ISBN 13
- 9783030510565
- Series
- Book 415 of 540: Advances in Intelligent Systems and Computing
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the developmentof innovative services for various kinds of organizations.
"Synopsis" may belong to another edition of this title.
From the Back Cover
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the developmentof innovative services for various kinds of organizations.
"About the title" may belong to another edition of this title.
GreatBookPrices
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