Title: The Agile Manager's Guide to Extraordinary Customer Service (The Agile Manager Series)
Publisher: Velocity Pub
Publication Date: 1999
Language: English
ISBN 10: 1580990142
ISBN 13: 9781580990141
Binding: paperback
Condition: New
Weight: 6 ounces

About this title

Synopsis

Guides you through the process that the author went through, along with the benefit of hindsight. Identifies what service means to your customers, from training to cost analysis. Reveals in a step-by-step fashion exactly what you need to do to create a viable customer service program. Softcover.

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