Driven by the need for global excellence and customer value, agility and innovation have become imperative for business. However, most business process engineering and information system approaches address only operational efficiency and economics. This unique book closes this gap. It shows professionals how innovation can be systematized with patterns of information. The book explains how business processes and information systems can be tightly aligned and how they can be developed to automatically adapt to change. This practical resource helps practitioners design business processes and systems that are both agile and adaptable, coordinate integration of information across supply chains, reduce time-to-market, and improve computer aided systems engineering tools.

About the Author

Amit Mitra is a Managing Consultant with Headstrong and specializes in IT governance and architecture. He holds a Black Belt certification in Six Sigma and has extensive industry experience, serving in leadership positions for such prominent companies as AIG, NYNEX, KPMG, and AGS. He has assisted several Fortune 500 corporations to comply with the CMM and to leverage it to improve their best practices. Mr. Mitra is also the vice president of the Data Management Forum and a member of SPIN, New York, an association dedicated to improving the software process.

Amar Gupta is the Thomas R. Brown Chair, management and technology, professor of entrepreneurship and MIS, and senior director of research and development at the University of Arizona, Tucson. He was the co-founder and co-director of the productivity from Information Technology (PROFIT) initiative at the M.I.T. Sloan School of Management. Dr. Gupta is the author of more than 100 technical papers and articles, as well as eight books.

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