Alphabet Management

Develop your management career, one bite-sized chunk at a time, with ALPHABET MANAGEMENT.

In this A-Z resource book, for busy frontline leaders, 200 essential team management topics are presented in digestible chunks, easy to dip-in and dip-out at key moments in a team manager's day.

Search on a subject of interest and explore the valuable tips, ideas, and signposts to further information, to help you manage your workplace team even more effectively. Just right for time-restricted supervisors in search of immediate inspiration.

Nick Drake-Knight's refreshing style presents the frontline management insights that most training courses don't have time to cover. Engaging and practical solutions sprinkled with humorous anecdotes from his 40 years in operational management and team leadership development, as well as numerous cartoons, make this a fun read. It's all here, in one place, available to reference time and time again just when you need it.

Nick Drake Knight is a trainer, coach and consultant in people management. He is committed to equipping leaders to prioritise staff confidence and self-image, in the knowledge that that when people feel good about themselves then resourcefulness increases and innovation and productivity improve. He is an authority on using therapeutic principles to introduce healthy employee growth strategies. Nick travels extensively helping global businesses develop their people strategies. Over the course of his colourful career, he has trained the business leaders of global and national brands and SMEs, in the UK, Europe, and extensively in the Former Soviet Union. He has worked across sectors from automotive and retail, to telecoms and financial services. He is an international conference speaker on employee growth. Nick's first taste of management development came in the leisure industry, following spells as a merchant seaman and police officer. In the 1990s Nick lectured in management, and gained prestigious awards for his students through his innovative approach to learning. He developed the confidence-boosting method of (what became) Continue & Begin Fast Coaching(R) which had early successes during tutorials with student managers. The techniques are explained in his previous book, FAST COACHING. Consulting work followed as Nick became an advisor and then board member of the UK's largest Business Link operator, focusing on management development. Throughout the 2000s, Nick was co-director of the UK's leading multi-media customer insights agency, consulting for a wide range of clients from the private and public sectors in the UK, Europe and the Middle East. He continues to equip managers to empower their staff by encapsulating the insights gained over his career into the resource-packed book that is ALPHABET MANAGEMENT. Nick lives by the sea on the Isle of Wight on the southern coast of England. He is a retired amateur rugby player, incompetent mountain biker, proud dad, and devoted grandfather.