Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone

Shep Hyken

ISBN 10: 096378207X / ISBN 13: 9780963782076

Published by Alan Press, 2017

About this Item

232 pages. 8.78x5.91x0.87 inches. In Stock.

Seller Inventory # 096378207X

Bibliographic Details

• Title: Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone
• Publisher: Alan Press
• Publication Date: 2017
• Language: English
• ISBN 10: 096378207X
• ISBN 13: 9780963782076
• Binding: Hardcover
• Condition: Brand New
• Weight: 0.4 kilograms

About this title

Synopsis

Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master--and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home , Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, Once you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing .

About the Author

Shep Hyken, CSP, CPAE is the Chief Amazement Officer at Shepard Presentations. As a speaker and author, Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the New York Times, Wall Street Journal and USA Today bestselling business author of Moments of Magic, The Loyal Customer, The Cult of the Customer, and The Amazement Revolution. He is also the creator of The Customer Focus program, which helps clients develop a customer service culture and loyalty mindset.