Anger in the Air: Combating the Air Rage Phenomenon
Hunter, Joyce A.
Sold by Kennys Bookstore, Olney, MD, U.S.A.
AbeBooks Seller since October 9, 2009
New - Hardcover
Condition: New
Ships within U.S.A.
Quantity: Over 20 available
Add to basketSold by Kennys Bookstore, Olney, MD, U.S.A.
AbeBooks Seller since October 9, 2009
Condition: New
Quantity: Over 20 available
Add to basketOffers airlines with input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. This book discusses air rage incidents that have caused us to focus not just on the rage levels that some passengers reach during flight but, more importantly, why these rage levels are happening more. Num Pages: 236 pages, black & white illustrations. BIC Classification: KNGV; KNXC. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 234 x 156 x 14. Weight in Grams: 576. . 2009. 1st Edition. hardcover. . . . . Books ship from the US and Ireland.
Seller Inventory # V9780754671930
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