Apollo Root Cause Analysis is about effective problem solving; a new way of thinking that will ensure effective solutions to almost any kind of problem. Discover new communications tools that are revolutionizing the way people all around the world think, communicate, and make decisions together. In this book, readers will learn why 70% to 80% of the general population are ineffective problem solvers and why conventional problem-solving methods don't work.

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Dean L. Gano is a student of the human condition and in particular human problem solving. He has spent 33 years working in various process industries, electric generating plants and computer software development. He has performed hundreds of incident investigations and taught his unique brand of problem solving to over 50,000 people throughout the world. Mr. Gano holds Bachelor of Science degrees in Mechanical Engineering and General Science, is a formerly certified nuclear reactor operator, and a Vietnam veteran. He is a member of the American Society of Safety Engineers and the American Society for Quality. He is a philosopher who finds great happiness in learning and helping others become more successful in their life pursuits.

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