Applied Crisis Communication and Crisis Management: Cases and Exercises

Coombs, Timothy

ISBN 10: 1452217807 / ISBN 13: 9781452217802

Published by SAGE Publications, Inc, 2013

About this Item

This book is in acceptable condition and may have highlighting and or writing throughout. The actual cover image may not match the stock photo, dust jacket may be damaged or missing. Book may show internal and or external wear on spine or cover and may be slightly skewed or have creased pages. This is a used book so codes may be invalid or accompanying media may be missing. May be an Ex library book with stickers and stamps.

Seller Inventory # GBV.1452217807.A

Bibliographic Details

• Title: Applied Crisis Communication and Crisis Management: Cases and Exercises
• Publisher: SAGE Publications, Inc
• Publication Date: 2013
• Language: English
• ISBN 10: 1452217807
• ISBN 13: 9781452217802
• Binding: Soft cover
• Condition: acceptable

About this title

Synopsis

Designed to give students and public relations professionals the knowledge and skills they need to become successful crisis managers, this practical book includes a wide range of cases that explore crisis communication and management in action. In the first two chapters, the author introduces key theories and principles in crisis communication, which students apply by analyzing 17 cases drawn from recent headlines. Cases are explored from pre-crisis, mid-crisis, and post-crisis communication perspectives, and include a range of predominant crisis scenarios from product recalls to lawsuits to environmental disasters

About the Author

W. Timothy Coombs (PhD Purdue University in Public Affairs and Issues Management) is a senior partner with Center for Risk Communication and a Fellow with the International Communication Association. His primary areas of research are crisis communication and CSR including the award-winning book Ongoing Crisis Communication. He is the current editor for Corporation Communication:  An International Journal.  His research has appeared in Management Communication Quarterly, Public Relations Review, Corporate Reputation Review, Journal of Public Relations Research, Journal of Communication Management, Business Horizons, and the Journal of Business Communication.