Applied Crisis Communication and Crisis Management

W. Timothy Coombs

ISBN 10: 1452217807 / ISBN 13: 9781452217802

Published by SAGE Publications Inc, 2013

About this Item

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Bibliographic Details

• Title: Applied Crisis Communication and Crisis Management
• Publisher: SAGE Publications Inc
• Publication Date: 2013
• Language: English
• ISBN 10: 1452217807
• ISBN 13: 9781452217802
• Binding: Unknown Binding
• Condition: Good

About this title

Synopsis

Designed to give students and public relations professionals the knowledge and skills they need to become successful crisis managers, this practical book includes a wide range of cases that explore crisis communication and management in action. In the first two chapters, the author introduces key theories and principles in crisis communication, which students apply by analyzing 17 cases drawn from recent headlines. Cases are explored from pre-crisis, mid-crisis, and post-crisis communication perspectives, and include a range of predominant crisis scenarios from product recalls to lawsuits to environmental disasters

About the Author

W. Timothy Coombs (PhD Purdue University in Public Affairs and Issues Management) is the George T and Glady H Abell Professor in Liberal Arts in Department of Communication at Texas A&M University.  His primary areas of research are crisis communication and CSR including the award-winning book Ongoing Crisis Communication. He is the current editor for Corporation Communication:  An International Journal.  His research has appeared in Management Communication Quarterly, Public Relations Review, Corporate Reputation Review, Journal of Public Relations Research, Journal of Communication Management, Business Horizons, and the Journal of Business Communication.