This book is an introduction to queueing theory. It provides a thorough treatment of Markov processes, renewal theory, regenerative processes, and random walks and discusses in some detail basic models including G1/G/I queue, risk processes, and dams. Particular attention has been given to modern probablistic points of view, as alternatives to traditional methods. Exercises are included and a survey of mathematical prerequisites are given in an appendix. This new edition has been thoroughly updated.

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An introduction to queueing theory, and the first comprehensive account of new developments in the subject in the past decade. Provides a thorough treatment of Markov processes, renewal theory, regenerative processes and random walks, and discusses in some detail basic models including the GI/G/1 queue, risk processes, and dams. Particular attention has been given to modern probabilistic points of view, as alternatives to traditional analytic methods--but the choice of topics is traditional. Exercises included for key chapters. Survey of mathematical prerequisites given in an appendix. Illustrated.

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