Appraisal: Improving Performance and Developing the Individual

In this revised and updated text, Fletcher and Williams take an evidence-based approach to analysing the key elements of the appraisal process and its place in performance management. Drawing on the academic literature and examples of best-practice, the authors explain how performance appraisal can motivate and develop staff, foster commitment and positivity, and ultimately improve an organisation’s performance.

Key topics covered include:

• Designing an appraisal system
• Identifying and developing talent
• Multi-level and multi-source feedback
• Appraising professionals
• Cultural challenges
• Evaluating and maintaining appraisal systems

Appraisal: Improving Performance and Developing the Individual, 5th Edition, is a standard in the field and essential reading for all students of HRM and occupational psychology, and for any HRM professional looking to develop more effective performance appraisal systems.

Clive Fletcher is Professor Emeritus in Occupational Psychology at Goldsmiths, University of London, UK. He has authored more than 200 books, articles and conference papers on appraisal and assessment, and has been a consultant on appraisal to a wide range of organisations in both the public and private sectors.

Richard Williams has had a career that has spanned the academic world and the public sector as an occupational psychologist. Previous posts include Programme Director for MSc courses in the Department of Organizational Psychology at Birkbeck, University of London and Chief Occupational Psychologist in a UK Government department.