Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook
Smith, Julie, Blaikie, Elizabeth, Stewart, Lambert, Tissiman, Sue
ISBN 10: 1292279923 ISBN 13: 9781292279923
Published by Pearson Education, Limited, 2018
Used
Soft cover
From
Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
AbeBooks Seller since October 13, 2008
This specific item is no longer available.
About this Item
Description:
Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 42441601-20
Synopsis:
An ideal companion to support apprentices throughout their on-programme learning of Customer Service Practitioner Level 2 Apprenticeship Standard
Apprenticeship Handbook for Customer Service Practitioner (Level 2) provides apprentices with all the support they will need throughout the on-programme component of the Customer Service Practitioner Level 2 Apprenticeship Standard. It is a course companion that covers all the knowledge required by the apprenticeship Standard and set out in the Pearson EPA Amplification. It will also help apprentices identify and understand how to apply the appropriate skills and behaviours in the workplace.
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Bibliographic Details
Title: Apprenticeship Customer Service Practitioner...
Publisher: Pearson Education, Limited
Publication Date: 2018
Binding: Soft cover
Condition: Good