The Art of the Heal: A Health Executive’s Guide to Innovating Hospitals

Disruptive change is now the norm for most industries and healthcare is no different. The healthcare industry is undergoing sweeping change. To emerge as winners hospital executives must increase their organizations’ speed and capacity for transformation and innovation. They should note though that despite the imperative and their desire to innovate their hospitals and the magnitude of the opportunity for innovators to both do good and do well, all too many efforts fail, losing billions of dollars along the way. The thesis of this book is that established hospitals and systems have every opportunity to not just survive but succeed in the future. But to achieve this they need to create a future proof approach to innovation that spans the gamut of having the right strategies in place to having the appropriate people, structures, systems and processes in place to drive organizational innovation. It is based on what big, established players are doing right in terms of innovation and the patterns that they exhibit that creates value across industries. It is difficult to single out one organization that has figured it all out but they are all characterized by having reinvented themselves over and over again.