This book outlines a practical, four-question model that school and business leaders can use to engage stakeholder feedback, determine the organization’s DNA, and establish a collective vision for improvement. Stakeholder feedback is analyzed at both the focus- and whole-group level. Results are then woven into the organizational improvement plan. Practical examples of leadership experiences in implementing the four-question model are included as well as the theory behind why these four questions are the right questions to ask. Each chapter ends with a set of reflective questions that leadership teams can utilize individually or in an organizational book study or Professional Learning Community (PLC).

About the Author

Stu Silberman has been a teacher, principal, superintendent and the executive director of the Prichard Committee for Academic Excellence. Stu was Kentucky’s superintendent of the year three times and a final four national superintendent of the year.

Gay Burden has worked at school, district, and state educational levels. Currently, Gay works as an educational consultant to support district and school improvement efforts across the country.

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