Title: Assertiveness at Work : A Practical Guide to Handling Awkward Situations
Publisher: McGraw-Hill (UK)
Publication Date: 1982
Language: English
ISBN 10: 007084576X
ISBN 13: 9780070845763
Binding: Paperback
Condition: Very Good
Weight: 381 grams

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A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.

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