Aimed at IT professionals who have been tasked with putting in place Asset Management disciplines, this guide provides a commonsense introduction to the key processes outlined in the Information Technology Infrastructure Library (ITIL�), before proceeding to explain the various milestones of an Asset Management project.

About the Author

Martyn Hobbs has been working in the IT industry for over 25 years. He has held many roles including managing large support centres, service desks and service delivery functions and has also held various consultancy and pre-sales roles, working within a broad cross section of industries. At present, Martyn is a senior partner in an IT consultancy business specialising in service management and associated toolsets.

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