The Auto Dealer Intensive: The Complete Operating System for Car Dealership Owners

A dealership can sell plenty of cars and still be losing control of the business.

Inventory gets old. Recon slows down. Cash gets tight. Deals sit unfunded. F&I problems surface. BHPH collections slip. Compliance gets harder. Technology piles up. Before long, the owner becomes the person every department depends on to fix everything.

The Auto Dealer Intensive is a practical operating guide for car dealership owners and managers who want tighter control of the entire store.

Eric Gibby takes you inside the decisions, numbers, systems, and problems that independent auto dealers deal with every day. Instead of treating sales, inventory, finance, compliance, collections, and management as separate subjects, this book shows how they work together as one dealership operating system.

Inside, you will learn how to strengthen:

• Used-car inventory buying, aging, turn, floor planning, and reconditioning
• Sales process, deal structure, F&I, lender relationships, and funding
• BHPH underwriting, servicing, collections, and portfolio management
• Cash controls, dealership expenses, and financial discipline
• Dealer compliance, cybersecurity, customer complaints, and operational risk
• DMS, dealership technology, data ownership, and management systems
• Hiring, accountability, multi-store growth, succession, and exit planning

This is not theory written from outside the car business. The book is built around dealer case files, worked-number examples, operating decisions, mentor rules, and a step-by-step Seven-Day Dealer Intensive designed to help you look at your dealership differently.

If you own or manage a dealership, this book will help you identify what needs attention, understand what the numbers are telling you, and build a store that is easier to measure, manage, and control.