Title: BPM Excellence in Practice 2009: Innovation, Implementation and Impact Award-winning Case Studies in Workflow and Business Process Management
Publisher: Future Strategies, Incorporated
Publication Date: 2009
Language: English
ISBN 10: 0981987028
ISBN 13: 9780981987026
Binding: Soft cover
Condition: New

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Synopsis

The companies whose case studies are featured in this book have proven excellence in their creative and successful deployment of advanced workflow process and business process management concepts. The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements.

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