Ball's Alpine Guide The Western Alps

While every effort will be made to ensure that all items shown are in stock, There is no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 48 hours, using Royal Mail second class postage. If items exceed the weight limits for this postage, they will be sent with UPS or with another reputable courier. Items over a certain value, will require a signature on receipt. If your order cannot be dispatched within 7 days (usually during a holiday period), you will be contacted by e-mail with an estimated despatch date or the option of cancelling the order. The photos aim to show an accurate representation of the goods for sale but colours may vary, especially in terms of brightness/darkness. A great deal of effort has been made to provide an accurate description of the items for sale, but mistakes can happen. Questions are encouraged and further information and/or scans/photos are easily provided. Descriptions of the items include "Condition". This cannot be wholly objective but the intention is to give an overall impression of the item. The "Condition" will take into account the age of the item and its fragility relative to use etc. All items are secondhand. Returns: returns are accepted up to thirty days after you have received your purchases. You will need to make contact by email informing of your wish to return the goods. Buyer pays return postage and packing regardless of reason and country unless the wrong book/map has been sent. All returned goods will be checked against the photos and information that are held on each item. If goods are not returned or are returned damaged or incomplete a partial refund may be applied or there may be a claim for damages. After this time, returns are discretionary.

Within the UK, postage is set for books and maps up to 2Kg (Royal Mail Tracked 48 with signature). For heavier or larger items, you may be required to pay for more postage depending on the cost/weight of the item concerned. For items going to Europe, the rate set is up to 1.25Kg but in certain circumstances extra postage may be required. If unsure, please make contact in advance of ordering. For heavier items or special delivery you will be charged more for postage. Postage to North America covers books and maps up to 1.25 Kg and to a value of £50. For large, heavy or expensive items extra postage may well be required. If this this not agreeable, the order can be cancelled. If in doubt, please make contact and ask for a quote before ordering. All international parcels are sent fully tracked. For postage to other countries, please ask for a quote. Often the costs will be significant as no parcels are sent without full tracking but full details of the cost breakdown will be provided on request. All valuable items are sent using a courier tracking system to try to ensure that items don't get lost in transit. on ordering, you are provided with the tracking details, so that you can follow the progress of your parcel. International postage for parcels over 2Kg in weight are usually sent with UPS. The aim is to provide a reliable service with robust & sensible packaging, which enables products to arrive safely and in good order, with the minimum risk of getting lost in transit.