Lou Ann Schraffenberger, MBA, RHIA, CCS, is the manager of clinical data in the Clinical Quality Improvement Department of Advocate Health Care in Oak Brook, Illinois. Her position is dedicated to systemwide health information management (HIM) and clinical data projects, clinical coding education, data quality improvement, and coding compliance issues. Prior to her current position, Lou Ann served as director of hospital health record departments, director of AHIMA's Professional Practice Division, and a faculty member at the University of Illinois at Chicago. Lou Ann's education experience ranges from seminar leader to health information administration program faculty member and continuing education instructor at community colleges. She also has served as a consultant for clinical coding projects with hospitals, ambulatory care facilities, physicians, and medical group practices. Lou Ann has been active in national, state, and local HIM associations. Lou Ann was aw! arded the first AHIMA Volunteer Award in 1997. She currently serves as the chair of the Society for Clinical Coding and is a member of the AHIMA Council on Certification's Certified Coding Specialist (CCS) Examination Construction Committee.

"About this title" may belong to another edition of this title.

Store Description

ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.

Visit Seller's Storefront

Seller's business information

Thrift Books Global, LLC
18300 Cascade Ave S, Ste 150, Seattle, WA, 98188, U.S.A.

Sale & Shipping Terms

Terms of Sale

We guarantee the condition of every book as it's described
on the Abebooks website. If you're dissatisfied with your
purchase (Incorrect Book/Not as Described/Damaged) or if the
order hasn't arrived, you're eligible for a refund within 30
days of the estimated delivery date. If you've changed your
mind about a book that you've ordered, please use the "Ask
bookseller a question link to contact us" and we'll respond
as soon as possible.

Shipping Terms

All domestic Standard shipments are distributed from our warehouses by OSM, then handed off to the USPS for final delivery.

2-Day Shipping is delivered by FedEx, which does not deliver to PO boxes.

International shipments are tendered to the local postal service in the destination country for final delivery – We do not use courier services for international deliveries.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	4 to 8 business days	4 to 8 business days
First item	US$ 0.00	US$ 0.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.