Basics of Operations Management

Through a collection of curated readings, Basics of Operations Management introduces students to fundamental concepts within the discipline. The text is intended to be used in conjunction with active learning activities and practical mathematical appli-cations in the live or virtual classroom to enhance learning and comprehension.

The book is organized into eight learning modules that build upon each other to provide students with a foundational understanding of operations management. Each module begins with an introduction and learning objectives, ends with discussion or practice questions and, if applicable, links to sample classroom activities that have proven effective in helping students understand and apply the operational concepts.

Opening modules introduce students to operations management and the supply chain, address capacity and demand management, and discuss facility location and layout. Additional modules cover quality management, statistical process control, lean six-sigma, inventory management, and resource management.

Designed to help students better understand how manufacturing and service operations function, Basics of Operations Management is ideal for courses in operations management and supply chain management.

Lorena Mathien is an associate professor of business at Buffalo State College. She received her Ph.D. in operations management and strategy and M.B.A. with a concentration in international business from the State University of New York at Buffalo. Dr. Mathien maintains her CPIM (certified in production and inventory management) certification from the American Production and Inventory Control Society and her PMP (project management professional) certification from the Project Management Institute. She has over 20 years of industry experience and independently contracts on smaller projects with local companies.